Important Information
Satisfaction Guarantee
Groton Parks and Recreation is committed to providing the highest quality service to our customers. If you are not fully satisfied with any of our services
or classes, please give us the opportunity to resolve your issue.
Residency
To be considered a Resident, you must have your primary residence in the
Town of Groton.Please note, we reserve the right to request proof of
residency.
Refunds
Refunds may be granted for requests
received prior to the start of the second meeting date for normal
programs.
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Refunds for summer camps may be granted provided the request is received
two weeks prior
to the start of the camp. Refunds made less than two weeks
in advance will only be granted if the spot can be filled with
someone on the wait list.
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Customers can choose to get a refund (minus a $15 administrative fee) or to get
the full refund amount put on account to be used for
another program.
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Administrative fees are waived for
refunds due to cancelled programs.
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Please allow 2 weeks from request for refund
checks to be processed. Refunds by credit card are applied the
next business day.
Scholarships
We are
committed to providing opportunities for all residents of Groton regardless
of ability to pay!
Please apply for scholarships prior to registering since they cannot be awarded retroactively.
To apply, complete the family information section on the
scholarship form and bring it
and the following documents for ALL HOUSEHOLD members living at the address
to Groton Parks and Recreation, 27 Spicer Ave., Noank. (860) 536-5680
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Proof of Wages/Earnings for the past four (4) weeks for all working family
members
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Proof of Alimony Received
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Proof of Social Security Income / Social Security Disability
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Proof of Supplemental Income from State to include rent assistance
(rental agreement), food (SNAP) subsidies, unemployment, cash assistance
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Child Support
(court letter, bank statements, etc.)
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Any outside source of income
Cancellations
At times it is necessary for us to cancel programs due to circumstances beyond our control. Every effort is made to notify participants and schedule make-up sessions.
When schools are closed due to inclement weather, all programs are cancelled. Programs may be cancelled due to low enrollment.
Info Line
For updates on cancellations, registration information, and directions to program locations, please call our Info Line at (860) 441-6791.
Field & Park Reservations
Please call the Recreation Office at (860) 536-5680 for information on reserving any of our picnic areas at Spicer Park and Sutton Park or any of our playing fields. Park Facility
Request Form (pdf) Park Facility
Request Form (doc)
Participant Behavior
Participants in programs and users of Town of Groton Parks and Recreation Department facilities are expected to exhibit appropriate behavior at all times. Participants
shall behave in a safe and responsible manner, show courtesy and respect to other participants, volunteers and staff, and treat equipment and facilities with care.
Groton Parks and Recreation Department uses a positive approach to behavior management. However, the Department reserves the right to take appropriate action based on
an evaluation of each situation on its own merits.
Public Safety
If you appear impaired or under the influence of drugs or alcohol, we will suggest that you allow us to help find someone to drive you and your child home. We will
notify proper authorities if refused.
OOPS!
Despite our best efforts, sometimes errors sneak into print. We apologize for any problems these errors may cause. | 
