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DIAL-A-RIDE Medical Transportation for Senior/Disabled Individuals


The Senior Centers in the towns of East Lyme, Groton, New London, Stonington, and Waterford have received a state grant for Dial-A-Ride transportation and Caregiver Mileage reimbursement for seniors 60+ and persons with disabilities.

Transportation is provided for medical trips within New London County and to Westerly. 

The Dial-a-Ride Medical Transportation is provided by Eastern Connecticut Transportation Consortium, Inc.  ECTC is a private non-profit agency incorporated in 1992 to promote the coordination and consolidation of Para transit services for persons of low income, seniors, and persons with disabilities.

Reservations
806-859-5794
FAX: 860-859-5796

 

For more information on transportation or other services available please call:

East Lyme Senior Center        739-5859
Groton Senior Center              441-6785
New London Senior Center     447-5232
Waterford Senior Center        444-5839
Stonington Human Services    535-501

HOW THE SERVICE WORKS

ECTC will arrange alternative medical transportation for seniors (60 years and older) and individuals with disabilities residing in East Lyme, Groton, New London, Waterford, and Stonington who are either unable to drive, utilize public transportation, or when the service hours of town funded senior transportation are unable to meet their needs.

Each trip request will be reviewed to determine if it can be met by existing transportation services.  If so, we will refer them to the appropriate services.

Registered participants who cannot have their needs met by existing services will be provided annually up to 26 one way trips of transportation by ECTC.

Transportation will be available 24 hours per day 7 days per week.

No fare is charged. No money is to be exchanged between the driver and rider.

Donations will be accepted for the trips, and should be mailed to:
Groton Senior Center
42 Smith Lane
Noank, CT 06340
Riders will not be denied transportation if they cannot afford to donate.

HOW TO ACCESS THIS SERVICE
  • Call your senior center or ECTC for the Eligibility Form.
  • Complete form and return to the senior center.
  • Calls for rides will be taken from 8:30am to 2:00pm Monday – Friday (excluding holidays).
  • Reservations must be made at least 48 hours in advance.  Weekend & Monday trips must be made no later than Friday.
  • Reservations can be made up to 2 weeks in advance.
  • Riders are to be ready at their scheduled pick up time.
  • Drivers are not required to assist the riders.

Cancellations must be made 2 hours prior to the scheduled pickup time by calling
Monday – Friday between 8:30 am and    4 pm.  Improper notification will result in a charge of a one way trip and may result in suspension of service.

Visit ECTC's website www.ectcinc.com

CAREGIVER MILEAGE REIMBURSEMENT

  • Driver and rider must complete the Caregiver Mileage Request Form.
  • Mileage will be calculated by ECTC based on the shortest distance.
  • Form must include date, start address, destination address, and must be signed and dated by client and driver.
  • Senior center representative should review and sign form to be sure it is completed correctly.

Senior Center will fax form to ECTC at (860) 439-1209 or mail to:

18 Meridian Street
New London CT 06320

by the last Wednesday of each month for processing along with an Eligibility Form if client has not been previously served.

  • ECTC will issue a check to the caregiver for authorized trips performed.


ECTC's Payment Process

Checks will be cut only on the first Monday of each month for Caregiver Mileage Request forms received the previous month.  Checks will be made payable to the Caregiver and mailed directly to them unless otherwise requested.  Senior Center Representatives should verify correct mailing address of Caregiver at the time the form is submitted.